Indeed Jobs in South Africa March 2014

• Ensure the appropriate staffing levels for efficient operations while achieving set employee productivity targets.- Manage staff efficiently by encouraging team building.- Checking of daily attendance sheet on a regular basis.- Supervise completion of staff duty rosters and staff holidays plan.4. Health & Safety Practices• Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met• Ensure and maintain that Health and Safety practices are followed at all times.• Adhere to fire alarm or any emergency statutory procedures in the event of fire.• Promote Energy efficiency and environment and identify improvement to support the Green Globe Policy.5. Budget monitoring and Control• Ensure that all Hotels Constance financial control policies and procedures are strictly adhered to.• Through constant monitoring, ensure that all elements of costs are kept within acceptable limits and initiate any corrective measures whenever necessary (Expenditure & Opex & Uniform).• Maintain adequate stock levels within Housekeeping stores and issuing as needed. • Appropriate records (linen stocks, repairs, etc..) are maintained in accordance with occupancy and legal requirements.KEY RESULTS AREASThe Key Results Areas for this position are:• Customer Service• Maintenance of Facilities• Staff ManagementSCHEDULE OF WORK
PERFORMANCE INDICATORSThese KRAs will be appraised using the following indicators:• Service Quality Audit Reports• Level of Guest Satisfaction as indicated by feedback obtained through guest questionnaires.• Costs budgets performance – Labour Cost, Cleaning Materials Costs, Linen and Laundry Costs etc.• Maintenance Audit Reports• Staff turnover and absenteeism levels.• No of staff grievances reported and solved• Staff productivity reportThe working schedules are those normally associated with the position and level of responsibility. Due to the nature of work in the hospitality industry, the Laundry Manager will be required to perform odd hours, work on week-ends, public holidays and during cyclonic weather. Consequently no claims for overtime, extra payment or compensation in any form will be entertained.